Udok Launches Online GP Consultations in SA


The Covid-19 pandemic has thrown us all a massive curveball. With South Africa still in lockdown, many of us are still spending the bulk of our time at home, too afraid to venture out to even visit the GP for necessary health check-ups. For many, the doctor’s waiting room seems like a daunting place to be right now. But, what if you could book a consultation with your doctor without having to leave the house? Udok is setting out to make this dream a reality for South Africans. With its new state-of-the-art doctor to patient video conferencing platform, the startup aims to revolutionise the way healthcare is handled in South Africa.

With physical doctor consultations becoming more of a risk during the current global healthcare crisis, the way doctors and patients interact has been changed for the foreseeable future. Udok has created a platform that provides a safe and viable option to connect patients to real-time healthcare without risk of spreading Covid-19 and to take away further hassle of visiting a doctor in years to come.

“This pandemic has suddenly changed the landscape of tele-health, which will transform the way that people access healthcare, says Dr Petrus van Niekerk. “There is a large community of doctors in South Africa that do not own their own practice, with Udok supplying a new way of optimising their time and skills, they are now able to provide their specialised services remotely. We believe that online consultations will pave the way forward for years to come and help to keep the vulnerable safe and in isolation during this pandemic.”


Udok has been successfully providing video consultations to clinics in the Clicks and Medirite group for the past year and is now branching out to offer its services to more South Africans than ever before. With Udok, anybody can join and gain access to a doctor with only a click of a button using a laptop, cellphone or tablet and internet access.

The software system offers a place where General Practitioners (GP’s) can see patients – who will wait in a virtual queue – via video to provide a treatment plan, e-prescription, lab referral and more. Patients will also be able to access their medical history through their profile on the platform, starting from their first consultation with Udok. The company believes that every patient should have access to quality healthcare and their own medical records anytime and from anywhere.

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For doctors, Udok provides a safe environment for them to see their own patients using the system, or the potential to become a member of a national practice which consults with patients from anywhere in the country.

Patients and doctors can visit the Udok website to register.

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